Built for businesses that
take reputation seriously
Raivo started with a problem Alex Marsh watched up close. His partner managed the reviews for a busy restaurant — Google, TripAdvisor, Facebook — logging into each platform separately, writing responses one by one, often late in the evening after a full day's work. It wasn't that she didn't care. It was that no one had built a system that made it manageable.
Alex built Raivo to change that. Not just a dashboard, but a complete workflow: every review in one place, AI-drafted responses that sound human, complaints flagged before they escalate, and monthly reports that tell the story behind the numbers. So that the next person doing what his partner did gets their evenings back.
Average response time
Responses posted without edits by month 3
Average rating improvement in 90 days
Review coverage — no review goes unanswered
How we think about reputation
Accountability Over Automation
AI that augments human judgment, not replaces it. Every response can be reviewed and approved before it goes live.
Substance Over Vanity
We don't optimise for star ratings. We optimise for genuine customer relationships. Handling criticism well earns more trust than hiding it.
Continuous Improvement
The AI learns from every interaction. The more you use Raivo, the better it gets at sounding like you.
Radical Transparency
We show you exactly what the AI is doing and why. Every response, every decision, every escalation is visible and auditable.
Get in touch
Have a question about Raivo? Want to discuss a custom arrangement for your business? We'd love to hear from you.
We aim to respond to all enquiries within 1 business day. For urgent matters, please call us directly.