Built for businesses that
take reputation seriously
Every feature in Raivo is designed to save you time and protect your reputation.
Book a CallAll your reviews. One inbox.
Stop checking five different platforms. Raivo pulls reviews from Google, Yelp, TripAdvisor, and Facebook into a single feed — sorted by urgency, sentiment, and star rating.
- Real-time sync across all major platforms
- Filter by sentiment, rating, or platform
- Mark as read, flag for follow-up, or assign to a team member
- Full review history per customer
Responses written in your voice.
Raivo's AI reads each review and drafts a response that sounds like you — not a template. It learns from every approval and rejection, getting better over time.
- Responses generated in seconds, not hours
- Brand voice training — the AI learns your style
- One-click approve, or edit before publishing
- Handles 1-star and 5-star reviews differently
Know about problems before they spread.
Raivo's AI assesses every incoming review for crisis potential. When something serious appears, you get an alert with a severity score and a suggested response path.
- LLM-powered severity scoring (not just keywords)
- Instant alerts for high and critical reviews
- Escalation workflow: acknowledge → escalate → resolve
- Full audit trail for every crisis event
Monthly insights, automatically.
Every month, Raivo generates a report with sentiment trends, platform breakdowns, and AI-written insights. Share it with clients or use it to guide your strategy.
- Sentiment breakdown: positive, neutral, negative
- Reviews by platform with trend lines
- AI-generated narrative insights
- Exportable and shareable with clients
Turn 5-star reviews into a marketing channel.
Raivo weaves your promotions and signature offerings into AI-generated responses — naturally, on the right reviews, at exactly the right time. Every glowing review becomes a subtle, brand-consistent marketing touchpoint.
- Always-on specials injected into eligible responses permanently
- Timed promotions activate 30 days before start, retire automatically on end date
- Marketing only appears on 5-star, high-sentiment reviews — never in complaints
- "Test This Special" previews the injection on a real review before going live
White-label portals for every client.
Running a marketing agency or managing multiple businesses? Give each client their own branded portal to view reviews, reports, and marketing insights.
- Custom logo and brand colour per client
- Clients see only their own data
- Invite clients via a secure link
- AI assistant built in for client self-service
