What you get
A complete picture of your team's performance — as seen by the people who matter most.
Automatic name extraction
Raivo reads every review and identifies staff names without any manual tagging. New team members are picked up automatically the moment a customer mentions them.
Real-time rankings
Rankings update as new reviews come in. See who's getting the most positive mentions this week, this month, or this quarter — filtered by location or business.
Staff of the Month
The top performer is automatically identified each month. Use it for recognition, team meetings, or an internal announcement — the data does the work.
Watchlist alerts
Staff members with declining sentiment or a pattern of negative mentions are quietly flagged for management attention — before a small issue becomes a bigger one.
From review to recognition
A customer mentions Marco by name. Raivo captures it, adds it to his tally, and updates the leaderboard — automatically.
"We've been coming here for years and Marco is honestly the reason we keep coming back. He remembered our anniversary from last year and had a complimentary dessert waiting. That kind of personal touch is rare. Outstanding service."
Rachel K.
Local Guide · 62 reviews
How it works
Reviews are analysed
Every incoming review is read by Raivo's AI, which identifies any staff names mentioned and the sentiment associated with each mention.
Mentions are tallied
Each mention is recorded with its sentiment score and timestamp. The system builds a running total for each staff member across all reviews.
Leaderboard updates in real time
Rankings refresh as new reviews arrive. Managers can view the leaderboard at any time, filtered by week, month, or quarter.
Insights surface automatically
Top performers are highlighted in monthly reports. Staff on the watchlist are flagged quietly — giving managers the information they need without creating unnecessary drama.
Explore more features
Start recognising your best people.
Your customers are already telling you who deserves recognition. Raivo makes sure you hear it.
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