Why it matters
Real-time aggregation across all platforms
New reviews appear in your inbox within minutes of being posted — whether they're on Google, Yelp, TripAdvisor, or Facebook. One inbox. Every platform. Always current.
AI-drafted responses, ready to approve
Every review gets a response draft written in your brand voice — calibrated to the star rating, the sentiment, and the specific content of the review. Approve with a single click, or edit before publishing.
Smart filtering and prioritisation
Filter by platform, star rating, sentiment, or response status. Complaints and urgent reviews surface first — so your team always knows where to focus.
Response rate and coverage tracking
See your response rate over time, track which platforms have outstanding reviews, and ensure no review goes unanswered. Full coverage is the baseline.
How it works
Connect your platforms
Link your Google Business Profile, Yelp, TripAdvisor, and Facebook pages in under 5 minutes. Raivo handles the ongoing sync automatically from that point.
Reviews land in your inbox
Every new review appears automatically — sorted, labelled, and ready for action. No manual checking. No missed reviews from platforms you forgot to check.
AI drafts a response in your brand voice
Our AI reads the review context, tone, and sentiment, then writes a response that sounds like you — not a generic template. Positive reviews get warmth and personality. Complaints get empathy and resolution focus.
Approve, edit, and publish
Review the draft, make any tweaks, and hit Approve. The response goes live instantly. Your approval history builds the AI's understanding of your preferences over time.
See it in action
A real 4-star review and the AI draft Raivo generates — ready to approve in one click.
"Great food and a really welcoming atmosphere. The pasta was outstanding — best I've had in the city. Service was a little slow on a busy Friday night but the staff were friendly and apologetic. Would definitely come back."
Thank you so much for the kind words, Marcus — we're thrilled you enjoyed the pasta, it's one of our team's favourites too! We completely understand the wait on a busy Friday and appreciate your patience. We're always working to improve our service flow, and feedback like yours genuinely helps. We'd love to welcome you back soon — hopefully on a quieter evening so we can give you the full experience!