How it works

From review to response
in under 60 seconds

Raivo handles the entire review management workflow — from aggregation to response to reporting — so you can focus on running your business.

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01

Connect your review platforms

Link your Google Business Profile, Yelp, TripAdvisor, Facebook, and other review platforms in under 5 minutes. Raivo handles the integration — no technical knowledge required.

Supports Google, Yelp, TripAdvisor, Facebook, Booking.com, Trustpilot, and more.

02

Reviews land in your inbox automatically

Every new review appears in your Raivo inbox within minutes of being posted. No more checking multiple platforms. No more missed reviews.

Real-time sync across all connected platforms. Filter by platform, rating, sentiment, or response status.

Reviews land in your inbox automatically
03

AI drafts a response in your brand voice

Our AI reads the review, understands the sentiment, and writes a response that matches your brand voice — in seconds. The more you use Raivo, the better it gets.

Learns from every approval and edit. Supports multiple languages. Customisable tone and style.

04

You approve in one click

Review the draft, make any edits, and hit Approve. The response goes live on the platform immediately. No copy-pasting, no context-switching.

Bulk approval for multiple reviews. Edit history tracked for learning. One-click publish to all platforms.

05

Insights surface automatically

Monthly reports show sentiment trends, platform breakdowns, staff performance, and AI-generated insights — so you always know what's working and what needs attention.

Auto-generated PDF reports. Email delivery to clients. Competitive benchmarking.

Insights surface automatically
Integrations

Connecting your review platforms

Each platform connects in a slightly different way. Here is exactly what you need to do for each one. No technical knowledge required.

G

Google

Easiest
  1. Click Connect Google in your Connections settings
  2. A Google sign-in window opens. Log in with the account that manages your Google Business Profile
  3. Click Allow to give Raivo read and reply access
  4. Done. Your reviews appear in Raivo within minutes
Responses post automatically

Responses are posted automatically once you approve them. No copy-pasting needed.

T

TripAdvisor

Easy
  1. Go to your TripAdvisor listing page
  2. Copy the full URL from your browser address bar
  3. Paste it into the TripAdvisor field in your Connections settings
  4. Done. Raivo uses your listing URL to pull in your reviews automatically
One-click copy and paste handoff

TripAdvisor does not allow automated responses. When you approve a response, Raivo gives you a one-click button to copy it and open TripAdvisor. You just paste and submit.

F

Facebook

A few steps
  1. In your Connections settings, click the Facebook setup guide link
  2. Follow the step-by-step guide to generate a Page Access Token
  3. Copy the token and paste it into the Facebook field in your settings
  4. Done. Raivo will now read and respond to your Facebook reviews
Responses post automatically

Once connected, responses are posted automatically when you approve them. Your account manager can walk you through the setup if needed.

Y

Yelp

Read-only
  1. No setup needed on your end. Raivo connects to Yelp automatically
  2. Your Yelp reviews appear in your inbox like any other platform
  3. Approve the AI-drafted response as normal
  4. Use the one-click Copy and Open Yelp button to paste it into the Yelp Business Owner portal
One-click copy and paste handoff

Yelp does not allow any third-party tool to post responses on your behalf. This is a Yelp policy, not a Raivo limitation. The copy-and-paste step takes under 30 seconds.

Your passwords are never stored

Raivo only asks for the minimum access it needs to read your reviews and post responses. We never see or store your platform passwords. You can disconnect any platform at any time from your Connections settings.

See it in action

Book a 20-minute demo and we'll walk you through the entire Raivo workflow live.

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